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Swap Zone® Account Deletion Policy

Introduction

This Account Deletion Policy explains the process and implications of deleting your account on SwapZone App (the "Platform"), operated by Rouad Al-Najah Company for Electronic Marketing LLC, hereafter “Swapzone” ("we", "us", "our"). By requesting the deletion of your account, you agree to the terms outlined in this policy.

1. How to Delete Your Account

If you wish to delete your account, you may do so by following these steps:

1. Log In: Log in to your account on the Platform.
2. Navigate to Settings: Go to the account settings section.
3. Delete Account: Follow the instructions for account deletion. This may include confirming your password and/or verifying your identity.
4. Confirm Deletion: Confirm that you wish to permanently delete your account.

Alternatively, you may contact our customer support team at support@swapzoneksa.com for assistance with deleting your account.

2. Data Deletion

Upon account deletion, we will:

• Deactivate your account and remove your profile from the Platform.
• Delete all personal information associated with your account from our active databases.
• Retain certain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. This may include data that is required for financial record-keeping, fraud prevention, and other legitimate business purposes.

3. Effects of Account Deletion

Once your account is deleted:

• You will no longer have access to your account or any data associated with it.
• Any bookings, listings, or transactions associated with your account will be canceled.
• Your profile and any content you have posted will no longer be visible to other users on the Platform.
• This action is irreversible, and you will not be able to recover your account or any data associated with it.

4. Third-Party Services

If you have used third-party services or linked accounts (such as social media logins) in connection with your account on the Platform, you will need to manage the deletion of those accounts and data separately according to the policies of the respective third-party services.

5. Contact Information

If you have any questions or need further assistance regarding the deletion of your account, please contact us at:
SwapZone
Email: support@swapzoneksa.com
Phone: +966560035530
Address: Building 7696, Al Madinah Al Munawarah Road

6. Updates to This Policy

We may update this Account Deletion Policy from time to time. If we make significant changes, we will notify you by updating the "Last Updated" date at the top of this policy and, if appropriate, provide additional notice (such as through the Platform or via email).
By requesting the deletion of your account, you acknowledge that you have read, understood, and agree to be bound by this Account Deletion Policy.